Friday, May 28, 2010

6.What is softxswitch?

Introducing the VoIP Softswitch
Many companies looking to upgrade their phone systems may not be aware of the benefits a VoIP softswitch can offer. What is a VoIP softswitch? The biggest difference between traditional phone systems and a VoIP softswitch lies in hardware vs. software. A VoIP softswitch is a software-driven phone system.

In the past, phone systems used physical switchboards to route calls; the VoIP softswitch offers a different delivery method. With a VoIP softswitch, software is used to control connections at the point where circuit networks and packet networks meet.

Today, a single device—coupled with VoIP softswitch software—can be used to handle both switching logic and switching fabric. These two VoIP softswitch components can be broken down as follows: a call agent to perform billing, routing and signaling functions and a media gateway to connect digital media streams (voice and data) into a single path.

For businesses, there are a number of advantages to using a VoIP softswitch. Perhaps the biggest advantage of a VoIP softswitch is cost. Being able to route calls over IP networks is cheaper than traditional telephony, and a VoIP softswitch, being software-based, is less expensive to buy and maintain.

Another advantage of a VoIP softswitch is ease of use and administration. A VoIP softswitch greatly simplifies administrative tasks associated with managing a phone system. In fact, most VoIP softswitches are so easy to maintain that IT staff can perform administration. The admin simplicity of a VoIP softswitch saves a company money it would otherwise have to spend on telephony experts.

For users, too, a VoIP softswitch offers advantages. Employees using a VoIP softswitch may be able to perform basic administrative tasks (like changing voicemail forwarding options) on their own, using a browser-based interface. A VoIP softswitch also may offers users the ability to remotely access the office phone system when traveling or working in the field.

Clearly, introduction of the VoIP softswitch is a positive event for businesses. If your company hasn’t considered picking a VoIP softswitch yet, now might be the time to do so!

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